Patient Flow Capacity Suite, or PFCS for short, is an enterprise application built to provide a hospital system a complete overview of each location, and their departments within. While showing present data, PFCS is also capable of providing prediction for each department based on historical data.
Adventures in Discharge
RESEARCH
We found through multiple interviews that the next big problem we needed to solve for was patient discharge. As things stand is the state of the world right now, patients flow into the hospitals at an alarming rate. Hospitals need a simple way to see where their delays are, and how to solve for them.
PLANNING
As the voice of the customer, I focus on three essential questions: What information is important to me? Where do I need to access this information? And when do I need it to be available? Understanding these priorities ensures that solutions truly meet customer needs and deliver value at the right place and time.
WORKFLOW
With a clear goal, aligned workflows, and a solid understanding from our users, we can now frame out the complete solution and bring all these elements together into a cohesive design.
WIREFRAME
Through iterating, reviewing, and building, we followed our internal design process to identify multiple gaps throughout the existing framework while keeping our goals aligned with patient needs. Process is great, but what does it actually look like? How does everything function together?
PROTOTYPE
Following our internal design process, we were able to find multiple gaps throughout the existing framework, while keeping ours goals inline with the patient needs.
